Launch Your Vacation Rental With Moonrise Homes!

Hospitality First… We Put Owner & Guest Experience at the Forefront

What makes Moonrise Homes different?

We are committed and dedicated to the success of each of our listings and choose to have a smaller client base where we can implement a strategy and action plan for each home.

High Touch

Hands off for you. Hands on for us. Larger management companies prioritize volume over the success of each individual home. We are frequently on site at your homes, working directly with guests as issues come up, and take pride in being in touch with the operations of our homes.

High Tech

With the flexibility of being a small business, we are constantly testing out best in class software. We will use only those yielding the best results to manage your home – all included within the management fee.

High Skill

We are a small but mighty team with deep expertise in the areas of hospitality, operations, finance, and asset management. With our entrepreneurial spirit, we are committed to delivering superior service for our homeowners and guests.

Looking to launch your first Airbnb?
Need support in managing an existing home?

We are here to partner with you!

Our Clients

We offer a hands-off approach for homeowners who want to build passive income without dealing with the day-to-day operations of a short-term rental.

We are looking to partner with homeowners with vacation rental properties in Peoria (Arrowhead), Glendale, Northern Phoenix, and Northern Scottsdale. We are happy to work with homeowners and investors residing in the valley or those out of state, and we offer acquisition services if you are looking to purchase a vacation rental in these service areas.

Our Management Model

Our services for Vacation Rental Management are broken into two categories:

  Pre-Launch (ahead of the first booking) and Ongoing Management (once the home is live).

We are happy to work with homes that are already furnished or those that need setup + furnishing services.

Our Recipe: Happy Homes + Happy Guests = Happy Homeowners! 

We care about being proactive with home care…. Not reactive!

ACs breaking during a booking, pools going green with algae, water heater failures, and other risks are often avoidable with proper routine maintenance. 

We care about putting home care first as a way to reduce risks, prevent emergencies, and avoid cancellations from guests.

Limited Scope Inspection

  • We partner with Falcon Property Inspection, an Arizona licensed property inspection company with more than 20 years experience to offer a proprietary Limited Scope Inspection catered towards Vacation Rentals, only offered to Moonrise Homes’ clients
  • This is used to develop an action plan & maintenance plan for each home
  • We conduct quarterly assessments to ensure homes continue to stay in good condition

Guest Vetting

  • Our guests go through a third party background and ID check – regardless of the platform
  • Our listings have clear house rules – both on the platforms and on site in the homes. All guests that stay at our homes consent to the house rules, and resolutions claims are followed if rules are broken

Ongoing Monitoring

  • We utilize smart technology including smart thermostats, security cameras, smart locks, and noise detection to ensure safety of our homes
  • The monitoring is designed for your home to have Happy Neighbors. We are happy to meet the neighbors and offer our personal contact to remain in good standing

Damage Reporting & Resolutions

  • Our team is trained to report damages after guest stays, and we submit for reimbursements in a timely manner with extreme detail 
  • We offer damage protection options through our third party partners to ensure damages are paid out

We are committed to delivering 5 Star Stays. We are personal, friendly, and care about each stay from pre-booking to check-out. 

Nailing the Basics

A great sleep, a nice shower experience, and a safe and clean space are necessary for our guests to feel at home. Our cleaners follow a Moonrise Homes specific checklist where every home is reviewed at minimum by two people to ensure it is ready to host guests. 

  • Quality Check process after each clean
  • Consumables restocked after each stay
  • Shower Amenities
  • Hotel grade linens
  • Stain removal process for linens and towels

Sense of Urgency Regarding Emergencies

The last thing a guest wants at a vacation rental is an home emergency interrupting their stay. When unavoidable issues come up, it is our #1 priority to resolve these in a timely manner and our team is committed to this result

Above & Beyond Hospitality

The most rewarding part of the business is when guests leave with amazing memories and fun times with their friends and family. Comprehensive management includes:

  • Personal and individualized guest messaging
  • Welcome Baskets
  • Branded Signage (A logo created for each home!)
  • Guest Guidebook
  • Marketplace for guests to book flowers, birthday cakes, and other surprises

5 star reviews are key to driving revenue, and a well maintained home helps avoid large expenses. We utilize the best in class technology and aim to be in the top quartile of revenue performers in each market. Each homeowner receives a detailed report and performance summary at the end of each month.

Frequently Asked Home Rental Questions

Yes, our full team is located in Phoenix! Our areas of focus for new homes are: Peoria (Arrowhead), Glendale, Northern Phoenix, and Northern Scottsdale. 

We visit our homes on an ongoing rotation to conduct quality checks ahead of guest check-ins.

We conduct a thorough guest vetting process and do not have an issue declining a guest’s inquiry if there is evidence that a guest will not take care of your home. We offer several risk mitigation and insurance layers that go above and beyond Airbnb’s $1M liability coverage which we are happy to discuss in more depth.

We partner with SuperHog to ensure that all guests are covered up to $500 in accidental damages. For minor damages like linen replacements or small breakages, we file a claim and get these items replaced in a timely manner. Larger damages are assessed on a case by case basis

No! Our management model incurs all upkeep costs

As long as guests have not booked yet, we will block off dates that you would like to reserve. We will have an owners portal created for you to access and look at the calendar.

We will do our due diligence to stay up to date with changes to permits and local regulations. We are not legal advisors, however, so legal advice should be taken to an attorney, and tax advice should be taken to a CPA

Moonrise Homes will facilitate all maintenance, for both routine and one off, including being on site at the property as needed.

Management Rates

Our pre-launch fees are a one time package and based on the work required for each home. Clients that have a Vacation Rental that is self managed or with another Rental Manager may be eligible for a reduced pre-launch fee

Our management rates are a % of revenue (after taxes and cleaning fees) charged on a monthly basis. These vary depending on each client needs… we are not one size fits all, because every home is different!

  • Pre-launch fees and management rates are determined after an initial property walk through.

Consulting & Acquisitions

We offer consulting services on an hourly basis to get you on track with a strategy and plan. Please contact us for further information. 

  • Vacation Rentals
  • Home Flips
  • Remodels
  • New Builds

For investors interested in working with us for new property acquisition, development, and management, please contact us for further information. 

Interested in launching your vacation rental with Moonrise Homes?

Please fill out our Inquiry Form! We will reach back out to you within 48 hours to see if our services might be a good fit. 

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